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This statement was last updated on 01/01/2026
We at Roots Mercantile are working to make our site

rootsmercantile.com accessible to people with disabilities.

Accessibility Statement

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

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  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Accessibility arrangements in the organization 

Roots Mercantile is committed to making our website accessible and user-friendly for all people, regardless of ability or technology. We strive to ensure that our digital experience aligns with recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

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Our Commitment to Accessibility

We believe everyone should have equal access to natural health tools, resources, and information—whether you're browsing our protocols, shopping for herbal remedies, or engaging with frequency-based content. We are actively working to ensure that our website and digital content are accessible to all individuals, including those using assistive technologies such as screen readers, voice recognition software, and alternative input devices.

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Tools We Use for Compliance

To support our accessibility goals, Roots Mercantile utilizes the following third-party technologies:

  • AccessiBe
    We have implemented the AccessiBe accessibility interface, which allows users to adjust website elements such as font size, contrast, color, spacing, cursor size, and navigation to suit individual needs. This tool scans and remediates the website using AI and machine learning in real-time.

  • Usercentrics
    Our site also uses Usercentrics to manage consent preferences and ensure accessibility and privacy controls work in harmony with legal and ethical data-handling practices.

These tools help us maintain an inclusive online environment and automatically apply accessibility improvements where needed.

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Ongoing Improvements

We recognize that accessibility is an ongoing effort, and we are continually working to identify and implement improvements. Our team regularly reviews content, product listings, and new features to maintain compliance and enhance usability for everyone.

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Feedback and Support

If you experience any difficulty using our website, encounter accessibility barriers, or need assistance accessing specific content, we are here to help. Please contact us directly:

Accessibility Support Contact
Email: rootsmercantileherbs@gmail.com
Phone: (830) 832-1929
Website: rootsmercantile.com

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We take your feedback seriously and are committed to responding promptly to ensure your experience is seamless.

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Legal Disclaimer

While we make every effort to ensure full accessibility, some third-party content or integrations may be outside our immediate control. We encourage all partners and service providers to prioritize accessibility as well.

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Roots Mercantile
Healing the body and restoring the temple — for all people, everywhere.

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

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